‘You’re the boss, I’m an idiot; I’m the boss, you’re an idiot,’ was a common refrain among workers in Soviet Russia. If nothing else, this insight into a brutal ‘boss-subordinate’ relationship had the benefit of clarity. Our terminology in today’s changing workplace may be gentler, but the junior staff member’s role remains a relatively unclear area of management.
Businesses will increasingly employ several generations simultaneously, all of whom will be expected to work together harmoniously, says Stefan Stern. This is not an insurmountable challenge, but will require some HR finessing.