Our insights, news and research

Measure for measure’s sake

Measure for measure’s sake

Workforce analytics, the use of employee-related data to inform decision-making in human resources, is now the subject of many conferences and thought leadership papers. But what has it actually achieved? Are we just witnessing a massive public relations exercise by an emerging industry?

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Will 2017 be a year to remember? Only time, of course, will tell

Will 2017 be a year to remember? Only time, of course, will tell

It is customary at the beginning of each year for organisations to take stock of how events in the previous 12 months are likely to shape their future. With 2016 being so momentous – the result of seismic changes in the political landscape forcing companies to reconsider their growth, people and talent management strategies – 2017 will arguably present a more uncertain future than we’ve seen in a generation.

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The empathetic organisation: how companies can improve working relationships with staff and customers

Empathy—the ability to step outside one’s own way of thinking, appreciate the world of others and be a true friend—is viewed as an important part of good business. While we naturally empathise with family, friends and neighbours, empathy, if properly managed, can also be generated within organisations. Peter Bryant, Entrepreneurship Professor at IE Business School, considers how companies can improve working relationships with staff and customers.

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