The tourism industry has traditionally been one of the best and earliest adopters of the latest technological advances in the interest of business. But only part of the industry clearly has yet to embrace a deep digital transformation with a scientific approach to customer experience, says IE’s Kevin Sigliano.
FT | IE Corporate Learning Alliance has been shortlisted in this year’s Learning Technologies Awards for Best Use of Learning Technologies to Ensure Compliance – International. The listing is for its MiFID II training programme of 12,000 staff for Santander Bank in Spain.
In a globalised world characterised by its speed and complexity, the learning needs of executives change rapidly. To keep the show on the road, let alone actually expand into new markets and launch new products or services, managers need to hone their agility and creativity.
Becoming a data-driven company involves more than a shift from one IT system to another. Customers, employees, processes, products, and ultimately the entire organization are transformed into data streams to be analyzed and understood. Some processes will become obsolete, while critical thinking and analytical skills, more in demand.
Individual computer users are often the weakest link through which cybercriminals can gain access to confidential company information. One cannot take data security for granted. By following these simple steps you can help make it more difficult for cybercriminals to access your private information and that of your firm.
Only ten years ago, we assumed that machines would not substitute for humans in such complex tasks as driving a car. AI’s exponential growth suggests that machines will touch our businesses rather sooner and more deeply than previously assumed.