Lee Newman, Dean of IE School of Human Sciences and Technology, and Norman Kurtis, Vice Dean of Behaviour and Human Development at IE University, discuss how organisations can improve performance through more positive leadership. They identify three areas. First, how our minds function in such areas as attention span, memory or biases. Second, how to create the right emotional environment or ‘climate control’ and the need to focus on what is going well, not just what’s going wrong. And third, identifying the reasons for existing bad habits (i.e. the ego boost that comes from interrupting) and then changing them, for example to be a better listener or less impatient. This can be achieved through gamification, objective measurement or ‘socialising’ (i.e. telling others) the desire to change.